When should you use friends or family as interpreters?

Using volunteer civilian interpreters, such as friends or family members, can sometimes seem like a convenient option. However, there are important considerations to keep in mind to ensure the quality of interpretation and the integrity of the communication.

  • Neutrality and Professionalism: Professional interpreters are neutral parties trained to convey information accurately without bias. Friends or family members may lack the necessary neutrality and could unintentionally omit, alter, or enhance information, affecting the quality of the interpretation.

  • Privacy and Confidentiality: Interpreters adhere to strict confidentiality and privacy standards. They understand the importance of maintaining confidentiality, especially in sensitive situations. Friends or family members may not be aware of or adhere to these principles, which can compromise the privacy of those involved.

  • Accuracy and Language Proficiency: Professional interpreters are highly trained and proficient in both languages being used, ensuring accurate communication without distortion. Friends or family members may not possess the same level of proficiency or interpretation skills, which can lead to misunderstandings.

Recommendations

To ensure effective communication, here are some key recommendations to consider before deciding who will interpret:

  • Prioritize Professional Interpreters: Whenever possible, prioritize using professional interpreters to ensure accurate, confidential, and unbiased communication. They are trained to handle a wide range of situations and languages.

  • Request an Interpreter in Advance: If you require an interpreter, communicate this need ahead of time to ensure availability. Many organizations can arrange for professional interpreters to assist you.

  • Respect Privacy: Regardless of who is interpreting, be mindful of the privacy and confidentiality of the conversation. Avoid discussing sensitive or personal matters in situations where privacy cannot be assured.

Quick Recap

While professional interpreters are the preferred choice in most situations, there may be times when friends or family members are the only option. In these cases, clear communication about the importance of accuracy and neutrality is key to ensuring effective interpretation.

If you have any questions about using interpreters or need further guidance, don't hesitate to reach out to us at admin@mtlanguageservices.com. We're here to support you in ensuring effective communication!

Previous
Previous

Tips & Tricks: Working with Professional Interpreters

Next
Next

Does my interpreter need to be certified?